Description
Lenovo ServicePac – Extended Service – 4 Year – Service – 9 x 5 – On-site – Maintenance – Parts & Labor – Physical FLEX SYST X222
Product Type:Service
Provided Support:Web Support
New Releases Update
Phone Support
Replacement
Web Knowledge Base Access
Service Duration:1 Month
Service Type:Technical
Manufacturer Part Number:4037035-E4
Manufacturer Website Address: http://www.citrix.com
Service Name:Appliance Maintenance Gold Plus
Manufacturer:Citrix Systems
Inc
Product Supported:
Citrix NetScaler MPX 16500
Service Main Type:Technical
Service Sub Type:Electronic
Service Response Time:2 Hour – Phone Support – Severity Level 2
1 Hour – Web Support – Severity Level 1
4 Hour – Phone Support – Severity Level 3
4 Hour – Phone Support – Severity Level 4
4 Hour – Replacement
4 Hour – Web Support – Severity Level 3
4 Hour – Web Support – Severity Level 4
1 Hour – Phone Support – Severity Level 1
2 Hour – Web Support – Severity Level 2