Description
SonicWALL STANDARD SUPPORT FOR TZ600 SERIES 1YR – 8 x 5 x Next Day – Carry-in – Exchange – Electronic and Physical
SonicWall Dynamic Support is designed for customers who need continued protection through ongoing firmware updates and advanced technical support. Dynamic Support is available during normal business hours 8×5 or year-round 24×7
depending on your needs.
Product Type:Service
Provided Support:New Releases Update|Email Support|Phone Support|Web Support|Web Knowledge Base Access|Return and Replacement
Service Duration:1 Year
Service Type:Exchange
Service Location:Carry-in
Manufacturer Part Number:01-SSC-0240
Manufacturer Website Address:http://www.sonicwall.com
Service Name:Dynamic Support – Extended Service
Manufacturer:SonicWall Inc.
Product Supported:Dell SonicWALL TZ 600 Firewall
Service Availability:8 x 5 Phone Support|8 x 5 Web Support
Service Details:
- Return Shipment: At manufacturer expense
- Email/web/telephone support. For technical assistance
- Software/firmware updates. For all software and firmware updates and upgrades
- Hardware replacement. Advanced exchange for replacement of defective hardware
- Support tools. Access to Dell SonicWALL’s electronic support tools
Service Main Type:Exchange
Service Sub Type:Electronic and Physical
Service Response Time:Next Day – Replacement