Description

Veritas Essential Support – 4 Year – Service – 24 x 7 x 30 Minute – Technical UX 1 SVR HW T3 ONPREM STD PERP ACAD

Product Type:Service
Provided Support:Preventive Maintenance
Remote Monitoring
Phone Support
Web Knowledge Base Access
New Releases Update
Parts Replacement
Service Duration:1 Year
Service Type:Exchange
Manufacturer Part Number:CON-SCN-C2851SRS
Manufacturer Website Address:http://www.cisco.com
Service Name:Smart Care Service Core – Extended Service
Manufacturer:Cisco Systems
Inc
Product Supported:Cisco C2851-VSEC-SRST/K9
C2851VSECSRSTK9-RF
CISCO2851-SRST/K9
CISCO2851SRSTK9-RF
Service Main Type:Exchange
Service Sub Type:Physical
Electronic
Service Characteristic:Parts
Service Response Time:Next Business Day – Advance Parts Replacement
1 Hour – Phone Support – Severity Level 1
4 Hour – Phone Support – Severity Level 2