Description

Veritas Essential Appliance Support – Extended Service – 5 Year – Service – 24 x 7 x 4 Business Hour – On-site – Maintenance – Parts & Labor – Physical
Electronic 5240 4TB 4X1GB ENET 2X10GBT CU ENET

Product Type:Service
Provided Support:New Releases Update
Phone Support
Web Knowledge Base Access
Email Support
Service Duration:1 Year
Service Type:Maintenance
Service Location:Carry-in
Manufacturer Part Number:CON-SNTE-VG248
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet
Manufacturer:Cisco Systems
Inc
Product Supported:

• VG248-ASIA: Cisco VG248 Special forAsia
• VG248: Cisco 48 Port Voice over IP analog phone gateway
• VG248-RF: Cisco 48pt Voice over IP Analog Phone Gateway Refurbished

Service Availability:8 x 5
Service Details:

• Software support includes maintenance
  minor and major updates for your licensed feature set
• Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
• The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution

Note: Domestic resellers purchasing for International locations will be subject to an additional fee

Service Main Type:Maintenance
Service Characteristic:Parts
Service Response Time:4 Hour