Description
Fortinet 24×7 FortiCare Plus Application Control
IPS
AV and FortiSandbox Cloud – Extended Service (Renewal) – 1 Year – Service – 24 x 7 x Next Business Day – Service Depot – Exchange – Parts – Electronic and Physical
At Fortinet
we put a lot of care into making sure our customers are satisfied with our products and support. Our FortiCare support offerings are specifically designed to provide you with the support you need for all Fortinet products and services no matter where in the world you are.
Support and Advanced Services
With FortiCare Services
you can rest assured that your Fortinet security infrastructure is performing at its absolute best and protecting your critical assets and data. FortiCare Services includes both Support Services and Advanced Services.
FortiCare Support Services
FortiCare Support Services give you global support on a per-product basis. By subscribing to these services
you’ll receive a timely response to any technical issue as well as complete visibility on ticket resolution progress.
All FortiCare Support Services include firmware upgrades
access to the support portal and associated technical resources
reporting on technical incidents (via the web
chat
and telephone)
as well as a hardware return option.
Product Type:Service
Provided Support:Email Database Update|Intrusion Definition Update|Live Chat|New Releases Update|Online Support Tools Access|Parts Replacement|Phone Support|Reporting|URL Database Update|Virus Definitions Update|Web Knowledge Base Access|Email Support|Firmware Upgrade|Web Support
Service Duration:1 Year
Service Type:Exchange
Service Location:Service Depot
Manufacturer Part Number:FC-10-00205-928-02-12
Manufacturer Website Address:http://www.fortinet.com
Service Name:24×7 FortiCare Plus Application Control
IPS
AV and FortiSandbox Cloud – Extended Service (Renewal)
Manufacturer:Fortinet
Inc
Product Supported:Fortinet Devices:
- FG-200D
- FG-200D-BDL-950-12
- FG-200D-BDL-950-24
- FG-200D-BDL-950-36
Service Main Type:Exchange
Service Sub Type:Electronic and Physical
Service Characteristic:Parts
Service Response Time:Next Business Day – Shipment