Description
Veritas Standard Appliance Support – Extended Service – 2 Year – Service – 24 x 7 x Next Business Day – On-site – Maintenance – Parts & Labor – Electronic and Physical 5340 840TB W 4TB DRV 4X1GB GOVT
Product Type:Service
Provided Support:Web Support
New Releases Update
Phone Support
Replacement
Web Knowledge Base Access
Service Duration:1 Month
Service Type:Technical
Manufacturer Part Number:4037349-ED
Manufacturer Website Address: http://www.citrix.com
Service Name:Appliance Maintenance Gold Plus
Manufacturer:Citrix Systems
Inc
Product Supported:
Citrix Netscaler MPX 22100 Platinum Edition
Service Main Type:Technical
Service Sub Type:Electronic
Service Response Time:1 Hour – Phone Support – Severity Level 1
24 Hour – Web Support – Severity Level 3
4 Hour – Replacement
5 Day – Web Support – Severity Level 4
4 Hour – Web Support – Severity Level 2