Citrix ELA 5 1MO GOLD MNT ADC MPX 16500 FROM ADC MPX 11500 PREM 4004795-E5

$784.65

Citrix Gold Maintenance – Upgrade – 1 Month – Service – 24 x 7 – Technical – Parts – Electronic and Physical 16500 FROM ADC MPX 11500 PREM

Description

Citrix Gold Maintenance – Upgrade – 1 Month – Service – 24 x 7 – Technical – Parts – Electronic and Physical 16500 FROM ADC MPX 11500 PREM

Citrix Appliance Maintenance provides technical support from the Citrix experts to diagnose and resolve issues encountered with your appliance
the latest software upgrades and replacement of malfunctioning appliances to minimize downtime at your organization. Product Type:Service
Provided Support:Web Knowledge Base Access
Web Support
New Releases Update
Phone Support
Replacement
Service Duration:1 Month
Service Type:Technical
Manufacturer Part Number:4037094-E6
Manufacturer Website Address: http://www.citrix.com
Service Name:Appliance Maintenance Gold Plus
Manufacturer:Citrix Systems
Inc
Product Supported:

Citrix NetScaler SDX 18500

  • License Type: Upgrade license
  • License Pricing: Volume
  • License Price Level: Level 6
  • Licensing Program: Citrix Enterprise Licensing Program (ELA)
  • Upgrade from: Citrix NetScaler MPX 18500 Platinum Edition
  • Service Main Type:Technical
    Service Sub Type:Electronic
    Service Response Time:4 Hour – Web Support – Severity Level 4
    1 Hour – Phone Support – Severity Level 1
    2 Hour – Phone Support – Severity Level 2
    1 Hour – Web Support – Severity Level 1
    4 Hour – Web Support – Severity Level 3
    4 Hour – Replacement
    4 Hour – Phone Support – Severity Level 4
    4 Hour – Phone Support – Severity Level 3
    2 Hour – Web Support – Severity Level 2

    Additional information

    Dimensions 14037094-6.185006185004--41--12--21--14--34-4--44--32--2 cm