Description

Citrix Gold Maintenance – Extended Service – 3 Year – Service – 24 x 7 x 1 Business Day – Exchange – Physical STD ED 6X 10/100/1000

Product Type:Service
Provided Support:Email Database Update
Web Support
Web Knowledge Base Access
Web Filter Update
Virus Definitions Update
Phone Support
Intrusion Definition Update
Malware Definitions Update
New Releases Update
Parts Replacement
Service Duration:1 Year
Service Type:Exchange
Service Location:Service Depot
Manufacturer Part Number:FC210-FSAVM-972-0212
Manufacturer Website Address:http://www.fortinet.com
Service Name:FortiCare plus AV & IPS & Web Filtering & SandBox Engine Updates – Extended Service
Manufacturer:Fortinet
Inc
Product Supported:Fortinet FSA-VM-BASE
Service Main Type:Exchange
Service Sub Type:Electronic and Physical
Service Characteristic:Parts
Service Response Time:2 Business Day – Phone – Severity Level 4
Next Business Day – Advance Hardware Replacement
Next Business Day – Phone – Severity Level 3
1 Hour – Phone – Severity Level 1/2