Description
Citrix Bronze Maintenance – 2 Year – Service – Technical – Parts – Electronic and Physical 700-002 WITH WIN SERVER 2008
Citrix Appliance Maintenance provides technical support from the Citrix experts to diagnose and resolve issues encountered with your appliance
the latest software upgrades and replacement of malfunctioning appliances to minimize downtime at your organization. Product Type:Service
Provided Support:Web Knowledge Base Access
Replacement
Web Support
New Releases Update
Phone Support
Service Duration:1 Month
Service Type:Technical
Manufacturer Part Number:4037136-E4
Manufacturer Website Address: http://www.citrix.com
Service Name:Appliance Maintenance Gold Plus
Manufacturer:Citrix Systems
Inc
Product Supported:
Citrix NetScaler MPX 19550 Platinum Edition
Service Main Type:Technical
Service Sub Type:Electronic
Service Response Time:Next Business Day – Replacement
24 Hour – Web Support – Severity Level 3
4 Hour – Web Support – Severity Level 2
5 Day – Web Support – Severity Level 4
1 Hour – Phone Support – Severity Level 1