Description

Citrix Silver Maintenance – Upgrade – 1 Month – Service – Technical – Electronic and Physical NETSCALER SDX 22060 WITH CLUSTERING

Citrix Appliance Maintenance provides technical support from the Citrix experts to diagnose and resolve issues encountered with your appliance
the latest software upgrades and replacement of malfunctioning appliances to minimize downtime at your organization.

Product Type:Service
Provided Support:Software Update
Software Maintenance
Web Knowledge Base Access
Software Upgrade
Diagnosis
Hardware Maintenance
Parts Replacement
Phone Support
Service Duration:1 Year
Service Type:Maintenance
Manufacturer Part Number:CON-SNT-A9KMPA8X
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet – Extended Service
Manufacturer:Cisco Systems
Inc
Product Supported:

Cisco ASR 9000 8-port 10GE Modular Port Adapter:

• A9K-MPA-8X10GE=
• A9K-MPA-8X10GE

Service Availability:24 x 7 Web Knowledge Base Access
24 x 7 Phone Support
8 x 5 Parts Replacement
Service Details:

• Where Next Business Day delivery is available
  an Advance Replacement will ship to arrive the next Business Day provided that Cisco’s determination of Hardware failure has been made before 3:00 p.m. Depot Time
• If Customer make a request after 3:00 p.m. Depot Time
  Cisco will ship the Advance Replacement the next Business Day.

Service Main Type:Maintenance
Service Sub Type:Electronic and Physical
Service Characteristic:Parts
Service Response Time:Next Business Day – Parts Replacement