Description
Citrix Appliance Maintenance Gold Plus – 1 Month – Service – 24 x 7 – Technical – Electronic 18500 FROM ADC MPX 13500 PREM
Product Type:Service
Provided Support:Web Support|Web Knowledge Base Access|New Releases Update|Phone Support|Replacement
Service Duration:1 Month
Service Type:Technical
Manufacturer Part Number:4037063-E5
Manufacturer Website Address:http://www.citrix.com
Service Name:Appliance Maintenance Gold Plus
Manufacturer:Citrix Systems
Inc
Product Supported:
Citrix NetScaler MPX 18500
Service Main Type:Technical
Service Sub Type:Electronic
Service Response Time:4 Hour – Phone Support – Severity Level 3|4 Hour – Phone Support – Severity Level 4|4 Hour – Replacement|4 Hour – Web Support – Severity Level 3|4 Hour – Web Support – Severity Level 4|1 Hour – Phone Support – Severity Level 1|1 Hour – Web Support – Severity Level 1|2 Hour – Phone Support – Severity Level 2|2 Hour – Web Support – Severity Level 2