Description
Citrix Appliance Maintenance Gold Plus – 1 Month – Service – 24 x 7 – Technical – Electronic 16500 PREM ED FROM ADC MPX
Product Type:Service
Provided Support:Replacement|Phone Support|New Releases Update|Web Support|Web Knowledge Base Access
Service Duration:1 Month
Service Type:Technical
Manufacturer Part Number:4037081-E5
Manufacturer Website Address:http://www.citrix.com
Service Name:Appliance Maintenance Gold Plus
Manufacturer:Citrix Systems
Inc
Product Supported:
Citrix NetScaler MPX 16500 Platinum Edition
Service Main Type:Technical
Service Sub Type:Electronic
Service Response Time:1 Hour – Phone Support – Severity Level 1|4 Hour – Web Support – Severity Level 4|4 Hour – Web Support – Severity Level 3|4 Hour – Replacement|4 Hour – Phone Support – Severity Level 4|4 Hour – Phone Support – Severity Level 3|2 Hour – Web Support – Severity Level 2|2 Hour – Phone Support – Severity Level 2|1 Hour – Web Support – Severity Level 1