Description
Citrix Appliance Maintenance Bronze – Extended Service – 2 Year – Service – Service Depot – Exchange – Physical
Electronic 14040-40C ADV ED
Product Type:Service
Provided Support:Intrusion Definition Update
New Releases Update
Parts Replacement
Phone Support
Remote Diagnosis
Web Knowledge Base Access
Service Duration:1 Year
Service Type:Exchange
Service Location:Service Depot
Manufacturer Part Number:CON-PSUP-VG310ICV
Manufacturer Website Address:http://www.cisco.com
Service Name:Partner Support Service – Extended Service
Manufacturer:Cisco Systems
Inc
Product Supported:Cisco VG310
VG310-RF
VG310-WS
Service Main Type:Exchange
Service Sub Type:Physical
Electronic
Service Characteristic:Parts
Service Response Time:4 Hour – Advance Parts Replacement
4 Hour – Phone Support – Severity Level 2
72 Hour – Phone Support – Severity Level 3
96 Hour – Phone Support – Severity Level 4
1 Hour – Phone Support – Severity Level 1