Description
Citrix Appliance Maintenance Gold – Extended Service – 1 Month – Service – 24 x 7 x 1 Business Day – Service Depot – Exchange – Parts – Electronic
Physical 4100-3000-STD ED UPG
Product Type:Service
Provided Support:New Releases Update
Phone Support
Web Knowledge Base Access
Service Duration:1 Year
Service Type:Maintenance
Service Location:Carry-in
Manufacturer Part Number:CON-SNT-15454ML1
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet
Manufacturer:Cisco Systems
Inc
Product Supported:
- 15454-ML1000-2: Cisco 1000 Mbps Ethernet card
2 SFP slots
L2/L3 switching
SONET/ANSI system - 15454-ML1000-2=: Cisco 1000 Mbps Ethernet card
2 SFP slots
L2/L3 switching
SONET/ANSI system spare - 15454-ML100T-12: Cisco 10/100 Mbps Ethernet card
12 ports
RJ-45
L2/L3 switching
SONET/ANSI system
includes console cable - 15454-ML100T-12=: Cisco 10/100 Mbps Ethernet card
12 ports
RJ-45
L2/L3 switching
SONET/ANSI system
includes console cable spare
Service Availability:8 x 5
Service Details:
- Software support includes maintenance
minor and major updates for your licensed feature set - Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
- The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
Note: Domestic resellers purchasing for International locations will be subject to an additional fee
Service Main Type:Maintenance
Service Characteristic:Parts
Service Response Time:Next Business Day