Description

Citrix Appliance Maintenance Gold Plus – Extended Service – 2 Year – Service – 24 x 7 x 4 Business Hour – Service Depot – Exchange – Parts – Physical
Electronic 15020-50G STD ED 4X50GBE

Product Type:Service
Provided Support:New Releases Update
Email Support
Phone Support
Web Knowledge Base Access
Service Duration:1 Year
Service Type:Maintenance
Service Location:Carry-in
Manufacturer Part Number:CON-SNTP-UBR10012
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet
Manufacturer:Cisco Systems
Inc
Product Supported:

• UBR10012: Cisco uBR10012
  8MC+4WAN+2TCC+
  2PRE Slots
  Display
  Fan Tray
• U10012-1M5X20-CA: Cisco UBR10012 with PRE-1
  TCC and 1 MC5x20 Cards
• U10012-2M5X20-CA: Cisco UBR10012 with PRE-1
  TCC and 2 MC5x20 Cards
• U10012-2M5X20U-C: Cisco UBR10012 with PRE-1
  TCC and 2 MC5x20 Cards
• U10012-1M5X20U-C: Cisco UBR10012 with PRE-1
  TCC and 1 MC5x20 Cards
• U10012-4MC16EA: Cisco UBR10012 with PRE-1
  TCC and 4 MC16E Cards

Service Availability:24 x 7
Service Details:

• Software support includes maintenance
  minor and major updates for your licensed feature set
• Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
• The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution

Note: Domestic resellers purchasing for International locations will be subject to an additional fee

Service Main Type:Maintenance
Service Characteristic:Parts
Service Response Time:4 Hour