Description

Citrix Gold Plus Maintenance – 1 Month – Service – Maintenance 26100 PREM ED UPG MPX 26100 ADV

Product Type:Service
Provided Support:New Releases Update
Phone Support
Email Support
Web Knowledge Base Access
Service Duration:1 Year
Service Type:Maintenance
Service Location:Carry-in
Manufacturer Part Number:CON-SNTP-BBSMSVR52
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet
Manufacturer:Cisco Systems
Inc
Product Supported:

• BB-SM-SERVER5.2: Cisco BBSM Version 5.2 preloaded server
• BB-SM-SERVER5.2-A: Cisco BBSM PRE-LOADED SERVER ON PE650

Service Availability:24 x 7
Service Details:

• Software support includes maintenance
  minor and major updates for your licensed feature set
• Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
• The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution

Note: Domestic resellers purchasing for International locations will be subject to an additional fee

Service Main Type:Maintenance
Service Characteristic:Parts
Service Response Time:4 Hour