Description

Citrix Gold Plus Maintenance – 1 Year – Service – Maintenance 1100-200 200 MBPS PREM ED APPL

Product Type:Service
Provided Support:Email Support
New Releases Update
Phone Support
Web Knowledge Base Access
Service Duration:1 Year
Service Type:Maintenance
Service Location:Carry-in
Manufacturer Part Number:CON-SNTE-6400
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet
Manufacturer:Cisco Systems
Inc
Product Supported:

• C6400-CHAS-AC/R-RF: Cisco 6400 Chassis with Redundant AC PEMs REFURBISHED
• C6400-CHAS-DC-RF: Cisco 6400 Chassis with DC PEM REFURBISHED
• C6400-CHAS-AC-RF: Cisco 6400 Chassis with AC PEM REFURBISHED
• C6400-CHAS-DC/R-RF: Cisco 6400 Chassis with Redundant DC PEMs REFURBISHED
• C6400-CHAS-AC/R: Cisco 6400 Chassis with redundant AC PEMs
• C6400-CHAS=: Cisco 6400 Chassis + 1 PEM
• C6400-CHAS-AC: Cisco 6400 Chassis with AC PEM
• C6400-CHAS-DC: Cisco 6400 Chassis with DC PEM
• C6400-CHAS-DC/R: Cisco 6400 Chassis with redundant DC PEMs

Service Availability:8 x 5
Service Details:

• Software support includes maintenance
  minor and major updates for your licensed feature set
• Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
• The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution

Note: Domestic resellers purchasing for International locations will be subject to an additional fee

Service Main Type:Maintenance
Service Characteristic:Parts
Service Response Time:4 Hour