Description
Citrix Bronze Maintenance – 2 Year – Service – Maintenance – Labor 26100-50S QSFP28 AND SFP28 SEPARATE
Product Type:Service
Provided Support:Phone Support
Parts Replacement
Hardware Maintenance
Diagnosis
Software Update
Software Maintenance
Software Upgrade
Web Knowledge Base Access
Service Duration:1 Year
Service Type:Maintenance
Manufacturer Part Number:CON-SNTE-WSC384PE
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet
Manufacturer:Cisco Systems
Inc
Product Supported:Cisco Catalyst 3850 24 Port PoE IP Switches:
- WS-C3850-24P-E
- WS-C3850-24P-E-RF
- WS-C3850-24P-E-WS
Service Availability:8 x 5 Parts Replacement
24 x 7 Phone Support
24 x 7 Web Knowledge Base Access
Service Details:SMARTnet 8x5x4:
- Advance Replacement on a Four-Hour Response basis between 9:00 a.m. and 5:00 p.m. Depot Time the same Business Day
provided that Cisco’s determination of Hardware failure has been made before 1:00 p.m. Depot Time. - If Customer make a request after 1:00 p.m. Depot Time
Cisco will deliver the Advance Replacement the morning of the next Business Day.
Service Main Type:Maintenance
Service Sub Type:Electronic and Physical
Service Characteristic:Parts
Service Response Time:4 Hour on Same Business Day – Parts Replacement
