Description

FireEye Support Platinum – Extended Service – 3 Year – Service – Service Depot – Exchange – Parts

Product Type:Service
Provided Support:New Releases Update|Parts Replacement|Phone Support|Web Knowledge Base Access|Email Support|Web Support
Service Duration:3 Year
Service Type:Exchange
Service Location:Service Depot
Manufacturer Part Number:4502DHX-PTM-3Y
Manufacturer Website Address:https://www.fireeye.com/
Service Name:Support Platinum – Extended Service
Manufacturer:FireEye
Product Supported:Fireeye 4502DHX-HW
Service Main Type:Exchange
Service Characteristic:Parts
Service Response Time:Next Business Day – Advance Parts Replacement|8 Business Hour – Phone Support – Severity Level 4|4 Business Hour – Phone Support – Severity Level 3|30 Minute – Phone Support – Severity Level 1|2 Hour – Phone Support – Severity Level 2