Description

Poly Premier – Extended Service – 1 Year – Service – 24 x 7 x Next Business Day – Service Depot – Exchange – Parts – Electronic
Physical PREM VIDEO PROTECT 500

Improve system availability with continual software enhancements and outstanding responsiveness

Polycom Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.

Polycom Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result
they do not have a same-day need for problem resolution or technical support.

With Premier Support
a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from us the next business day for your technicians to install.

Premier Support:

• Improves solution uptime and expedites issue resolution by augmenting your internal technical resources with video collaboration specialists
• Enhances your investment in internal IT resources with access to technical telephone support and the Polycom online support portal
• Certified Service Partners are authorized to provide the complete solution and are integral to the overall success of your collaboration solution

Product Type:Software Licensing
License Pricing:Charity
Volume
Additional Product
2 Year Acquired Year 2
License Type:Step-up License and Software Assurance
Platform Supported:PC
Language Supported:Single Language
License Quantity:1 Device CAL
Operating System Supported:Windows
Manufacturer Part Number:EMT-01613
Manufacturer Website Address:http://www.microsoft.com
Manufacturer:Microsoft Corporation
Product Name:Dynamics 365 for Customer Service
Licensing Program:Microsoft Open Value
Upgrade from:Microsoft Dynamics 365 for Team Members