Description
Poly Premier Support – 1 Year – Service – Exchange – Parts – Electronic and Physical 4X CAMERA BNDL
Improve system availability with continual software enhancements and outstanding responsiveness
Polycom Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.
Polycom Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result
they do not have a same-day need for problem resolution or technical support.
With Premier Support
a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from us the next business day for your technicians to install.
Premier Support:
- Improves solution uptime and expedites issue resolution by augmenting your internal technical resources with video collaboration specialists
- Enhances your investment in internal IT resources with access to technical telephone support and the Polycom online support portal
- Certified Service Partners are authorized to provide the complete solution and are integral to the overall success of your collaboration solution
Product Type:Service
Provided Support:Software Upgrade|Diagnosis|Online Support Tools Access|Parts Replacement|Phone Support|Software Update
Service Duration:1 Year
Service Type:Exchange
Manufacturer Part Number:4870-VISPRO4-112
Manufacturer Website Address:http://www.poly.com
Service Name:Premier Support
Manufacturer:Poly
Product Supported:Polycom Trio Visual Pro Bundle. Includes Trio 8800
Visual Pro codec and EEIV 4x camera
Service Main Type:Exchange
Service Sub Type:Electronic and Physical
Service Characteristic:Parts
Service Response Time:Next Business Day – Parts
