Description
Poly Elite Support – 1 Year – Service – 24 x 7 – Technical – Electronic 4X CAMERA BNDL
Personalized and proactive support for your Polycom RealPresence solution
Your communications environments are becoming more interdependent as you unify your communications solutions. At the same time
business processes are shifting to rely more heavily on virtual collaboration tools. As a result
your unified communications (UC) environment is becoming more important — in some cases
mission critical.
So it is key that the team supporting you is familiar with your unique environment and needs.
Instead of providing support for individual products
Polycom Elite Service delivers a holistic support strategy for optimizing the performance of your solution and increasing your return on investment. Elite Service is a proactive
high-touch service that helps you manage your Polycom environment around the world. It provides resources for managing your day-to-day technical requests. And
it keeps an eye on your Polycom investment.
Key benefits:
- You save time and money
by having direct access to an assigned Elite Business Relationship Manager and Remote Technical Support Engineer as well as prioritized access to Telephone Technical Support
24 hours per day and seven days per week. - You minimize the demand on your internal IT resources
by addressing your needs with expertise that’s directly related to conferencing and collaboration. - You minimize risk and impact
through monitoring
assessment
software upgrades and asset management. - You maximize your return of investment
by increasing the user adoption of video solutions to enhance business process.
Product Type:Service
Provided Support:Repair
Parts Replacement
Service Duration:4 Year
Service Type:Maintenance
Service Location:On-site
Manufacturer Part Number:00X9047
Manufacturer Website Address:http://www.lenovo.com/us/en/
Service Name:ServicePac – Extended Service
Manufacturer:Lenovo Group Limited
Product Supported:System x3530 M4 7160
Service Main Type:Maintenance
Service Sub Type:Physical
Service Characteristic:Parts & Labor
