Description

Poly Advantage Software Support – 3 Year – Service – 24 x 7 – Technical – Electronic DIAL APP

Change your perspective on value-added support services

When your unified communications environment is growing in size
span and complexity
it becomes more difficult to manage your videoconferencing investments effectively
to leverage the latest features as they become available and to ensure the best possible user experience.

But those initiatives are still imperative to the success of your video collaboration solutions.

For large or growing organizations
Polycom Advantage Service is the first step to solving those challenges. Advantage Service provides valuable and actionable information on the status and utilization of your collaboration solution
and faster time to problem resolution.

Key benefits of Polycom Advantage Service:

• Provides insight into your video usage to help make timely and informed decisions
• Increases the success and return on investment of your video collaboration products
• Gives priority access to experts and support when you need it

Product Type:Service
Provided Support:Web Support
Web Knowledge Base Access
Email Support
New Releases Update
Phone Support
Parts Replacement
Service Duration:1 Year
Service Type:Exchange
Service Location:Service Depot
Manufacturer Part Number:4049510-EZ
Manufacturer Website Address: http://www.citrix.com
Service Name:Appliance Maintenance Gold – Extended Service
Manufacturer:Citrix Systems
Inc
Product Supported:Citrix 3016976-EZ
Service Details:Pricing Type: Citrix EASY Licensing Program
Service Main Type:Exchange
Service Sub Type:Electronic
Physical
Service Characteristic:Parts
Service Response Time:1 Hour – Phone Support
1 Business Day – Advance Parts Replacement