Description

Lenovo Essential Service – Extended Warranty – 5 Year – Warranty – 24 x 7 x 4 Hour – On-site – Exchange – Parts & Labor – Electronic
Physical

Essential

Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes all the benefits of Foundation services
plus 4-hour onsite response
24 hours per day
7 days per week:

Four-hour onsite response
24 hours per day
7 days per week
Base warranty upgrade covering onsite installation of all replacement parts
YourDrive YourData retention service

Product Type:Service
Provided Support:Email Support
Web Knowledge Base Access
Phone Support
New Releases Update
Service Duration:1 Year
Service Type:Maintenance
Service Location:Carry-in
Manufacturer Part Number:CON-S2P-C2811V3P
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet
Manufacturer:Cisco Systems
Inc
Additional Information:

• This service is not available in all areas. Please call your sales rep to determine availability

Product Supported:

• CISCO2811-V3PN/K9: Cisco 2811 V3PN bdle w/AIM-VPN
  PVDM2-16
  CCME-36
  AdvIPServ
  64F/256D

Service Availability:24 x 7
Service Details:

• Software support includes maintenance
  minor and major updates for your licensed feature set
• Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
• The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution

Note: Domestic resellers purchasing for International locations will be subject to an additional fee

Service Main Type:Maintenance
Service Sub Type:Physical
Service Characteristic:Parts & Labor
Service Response Time:2 Hour