Description
Dell Advanced Exchange – 5 Year – Service – On-site – Maintenance – Parts and Labor – Electronic
Physical ADVANCED EXCHANGE PROJECTOR
Advanced Exchange service provides for a replacement unit shipped to you after remote diagnostics and troubleshooting under your Dell Limited Hardware Wa ranty. Upon confirming the Customer’s Product has expereinced a qualified and covered failure
Dell will send a replacement Product using next business day delivery. Customer must return the defective Product in the replacement product packaging to the designated carrier location as stipulated in the RMA instructions. Replacement product may be refurbished unit. In case the product model is discontinued a comparable current product may be provided as replacement. Product Type:Service
Provided Support:Web Knowledge Base Access
Software Update
Software Support
Phone Support
New Releases Update
Email Support
Web Support
Service Duration:1 Year
Service Type:Maintenance
Service Location:On-site
Manufacturer Part Number:CON-SNT-3560E4PF
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet
Manufacturer:Cisco Systems
Inc
Product Supported:
- Cisco Catalyst 3560E-48PD-F
Service Availability:8 x 5
Service Details:
Cisco Support:
Software support includes Maintenance
minor
and major updates for your licensed feature set. Downloading new maintenance updates
patches
or updates of Cisco IOS Software can speed the time to problem resolution and enhance and extend the useful life of your Cisco devices. A knowledge base
technical resources
and software support to address your needs and provide rapid problem resolution.
Cisco TAC:
Cisco TAC engineers are among the best in the industry. Expertly trained engineering teams are ready to respond to your specific hardware or Cisco system software problems via theWeb
e-mail
or telephone.
Advance Hardware Replacement:
Advance replacement parts
with or without a field engineer
are delivered the next business day between 9 a.m. and 5 p.m. (provided the request is received before 3 p.m. local depot time).
Service Main Type:Maintenance
Service Sub Type:Electronic and Physical
Service Characteristic:Parts
Service Response Time:Next Business Day
