Description
Microsoft Office Audit and Control Management Server – Software Assurance – 1 Server – Price Level D – Government
Additional Product
2 Year Acquired Year 2 – MOLP: Open Value – PC MGMT SA LEVD AP 2YR AQY2
Product Type:Service
Provided Support:Intrusion Definition Update
Phone Support
Parts Replacement
Web Knowledge Base Access
New Releases Update
Remote Diagnosis
Service Duration:1 Year
Service Type:Exchange
Service Location:Service Depot
Manufacturer Website Address:http://www.cisco.com
Service Name:Partner Support – Extended Service
Manufacturer:Cisco Systems
Inc
Product Supported:Cisco C2911-CME-SRST/K9
C2911-CMESRSTK9-RF
C2911-CMESRSTK9-WS
Service Main Type:Exchange
Service Sub Type:Electronic
Physical
Service Characteristic:Parts
Service Response Time:1 Hour – Phone Support – Severity Level 1
96 Hour – Phone Support – Severity Level 4
72 Hour – Phone Support – Severity Level 3
4 Hour – Advance Parts Replacement
4 Hour – Phone Support – Severity Level 2