Description

FOR X80 APPL

Product Type:Service
Provided Support:New Releases Update
Phone Support
Web Knowledge Base Access
Email Support
Service Duration:1 Year
Service Type:Maintenance
Service Location:Carry-in
Manufacturer Part Number:CON-SNTE-CSACS1112
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet
Manufacturer:Cisco Systems
Inc
Product Supported:

• CSACSE-1112-UP-K9: Cisco Upg. for ACS 3.X open server or 1111 to Cisco 1112 w/ACS 3.3
• CSACSE-1112-K9: Cisco Secure ACS 3.3 Solution; includes HW and SW

Service Availability:8 x 5
Service Details:

• Software support includes maintenance
  minor and major updates for your licensed feature set
• Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
• The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution

Note: Domestic resellers purchasing for International locations will be subject to an additional fee

Service Main Type:Maintenance
Service Characteristic:Parts
Service Response Time:4 Hour