Description

Cisco SMARTnet Premium – Extended Service – 3 Year – Service – 8 x 5 x Next Business Day – Exchange – Physical FOR WS-C2960-8TC-S-RF

Product Type:Service
Provided Support:New Releases Update
Phone Support
Email Support
Web Knowledge Base Access
Service Duration:1 Year
Service Type:Maintenance
Service Location:Carry-in
Manufacturer Part Number:CON-SNTP-WSSVCNAM1
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet
Manufacturer:Cisco Systems
Inc
Product Supported:

• WS-SVC-NAM-1-RF: Cisco Cat6500 Network Analysis Module-1 REFURBISHED
• WS-SVC-NAM-1=: Cisco Catalyst 6500 Series Network Analysis Module-1
  spare
• WS-SVC-NAM-1: Cisco Catalyst 6500 Series Network Analysis Module-1

Service Availability:24 x 7
Service Details:

• Software support includes maintenance
  minor and major updates for your licensed feature set
• Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
• The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution

Note: Domestic resellers purchasing for International locations will be subject to an additional fee

Service Main Type:Maintenance
Service Characteristic:Parts
Service Response Time:4 Hour