Description
Cisco SMARTnet Premium – Extended Service – 3 Year – Service – 8 x 5 x Next Business Day – Exchange – Physical FOR IE-2000-4T-G-L
Product Type:Service
Provided Support:Web Knowledge Base Access
New Releases Update
Phone Support
Replacement
Web Support
Service Duration:1 Month
Service Type:Technical
Manufacturer Part Number:4037031-E5
Manufacturer Website Address: http://www.citrix.com
Service Name:Appliance Maintenance Gold Plus
Manufacturer:Citrix Systems
Inc
Product Supported:
Citrix NetScaler MPX 11500 Platinum Edition
Service Main Type:Technical
Service Sub Type:Electronic
Service Response Time:5 Day – Web Support – Severity Level 4
4 Hour – Web Support – Severity Level 2
4 Hour – Replacement
24 Hour – Web Support – Severity Level 3
1 Hour – Phone Support – Severity Level 1