Description

Cisco SMARTnet – 3 Year – Service – 8 x 5 x Next Business Day – Exchange – Physical
Electronic SG550XG-8F8T 16PORT TEN GIGABIT

Cisco SMARTnet Service for Rapid Problem Resolution

Cisco SMARTnet Service is an award-winning technical support service that offers direct
anytime access to Cisco engineers and an extensive range of technical resources. SMARTnet delivers rapid issue resolution
flexible device-by-device coverage
and premium service options to help maximize operational efficiency.

Cisco SMARTnet provides the following:

• Around-the-clock
  global access to the Cisco Technical Assistance Center (TAC)
• Access to the extensive Cisco.com knowledgebase and tools
• Hardware replacement options include 2-hour
  4-hour
  Next-business-day (NBD) advance replacement
  as well as Return for Repair (RFR)
• Ongoing operating system software updates including both minor and major releases within the licensed feature set
• Cisco OS software support to extend the life of Cisco devices with improved security
  increased performance
  bandwidth management
  new protocol support
  and greater interoperability
• Proactive diagnostics and real-time alerts on select devices with Smart Call Home