Description

Cisco Software Support (SWSS) – Service – Technical TO PRIME INFRAST

Cisco® Software Support Service (SWSS) is a single offer that provides end-to-end support for your Cisco software applications. SWSS provides software maintenance
updates
and upgrade entitlement to help increase business value
reduce cost
and protect your investment in Cisco software products. Our award-winning technical assistance helps reduce disruptions to your application availability. To make sure you receive the most value from your Cisco software
SWSS has a required attachment minimum of 12 months. This integrated
easier
smarter
and more comprehensive service helps resolve issues quickly with the following:

• Access to the Technical Assistance Center (TAC) for software issues 24 hours a day
  7 days a week
• Major upgrades
  minor updates
  and maintenance for licensed software applications
• Access to ongoing innovation
• Access to online resources

Product Type:Service
Provided Support:Parts Replacement
Service Duration:2 Year
Service Type:Exchange
Manufacturer Part Number:4041116-EZ
Manufacturer Website Address: http://www.citrix.com
Service Name:Appliance Maintenance Gold – Extended Service
Manufacturer:Citrix Systems
Inc
Product Supported:Citrix NetScaler MPX 14020
Service Main Type:Exchange
Service Sub Type:Physical
Service Characteristic:Parts