Description

Cisco Software Support (SWSS) – Service – Technical MACSEC LICS FOR NCS 5500 BASE

Cisco® Software Support Service (SWSS) is a single offer that provides end-to-end support for your Cisco software applications. SWSS provides software maintenance
updates
and upgrade entitlement to help increase business value
reduce cost
and protect your investment in Cisco software products. Our award-winning technical assistance helps reduce disruptions to your application availability. To make sure you receive the most value from your Cisco software
SWSS has a required attachment minimum of 12 months. This integrated
easier
smarter
and more comprehensive service helps resolve issues quickly with the following:

• Access to the Technical Assistance Center (TAC) for software issues 24 hours a day
  7 days a week
• Major upgrades
  minor updates
  and maintenance for licensed software applications
• Access to ongoing innovation
• Access to online resources

Product Type:Service
Provided Support:Web Knowledge Base Access
Web Support
Phone Support
Email Support
New Releases Update
Parts Replacement
Service Duration:1 Month
Service Type:Exchange
Service Location:Service Depot
Manufacturer Part Number:4061093-E2
Manufacturer Website Address: http://www.citrix.com
Service Name:Appliance Maintenance Gold – Extended Service
Manufacturer:Citrix Systems
Inc
Product Supported:Citrix Network Appliance
Service Details:Upgrade
Citrix Enterprise License Program (ELA) (Level 2)
Service Main Type:Exchange
Service Sub Type:Electronic
Physical
Service Characteristic:Parts
Service Response Time:1 Business Day – Advance Parts Replacement