Description

Cisco SMARTnet – 1 Year – Service – 8 x 5 x Next Business Day – On-site – Maintenance – Parts & Labor – Electronic and Physical ETHERNET SECURITY ROUTER 11N

Maintain Network and IT Infrastructure Coverage

Reduce downtime with fast
expert technical support
flexible hardware coverage
and smart
proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources
tools and training.
Product Type:Service
Provided Support:Software Update|Web Knowledge Base Access|Software Maintenance|Software Upgrade|Phone Support|Parts Replacement|Hardware Maintenance|Diagnosis
Service Duration:1 Year
Service Type:Maintenance
Service Location:On-site
Manufacturer Part Number:CON-OS-C881WAK9
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet
Manufacturer:Cisco Systems
Inc
Product Supported:

Cisco IE 16 10/100
2 FE SFP+2 T/SFP
Base with 1588 : IE-2000-16TC-G-E

Service Availability:8 x 5 Parts Replacement|24 x 7 Web Knowledge Base Access|24 x 7 Phone Support
Service Details:SMARTnet Onsite 8x5xNext Business Day:

Next-business-day Remedial Hardware Maintenance
together with parts
labor and materials
by 5:00 p.m. Depot Time provided Cisco’s determination that onsite Service is required has been made before 3:00 p.m. Depot Time the prior day (otherwise
second Business Day will be provided for calls placed after 3:00 p.m. Depot Time). Where Next Business Day delivery of the parts is not available
same day shipping will be provided. Cisco will provide onsite support upon arrival of the parts

Service Main Type:Maintenance
Service Sub Type:Electronic and Physical
Service Characteristic:Parts & Labor
Service Response Time:Next Business Day – Parts Replacement