Description

Cisco SMARTnet Onsite – Extended Service – Service – 8 x 5 x Next Business Day – On-site – Exchange – Parts & Labor – Physical
Electronic CATALYST 3650 48 PORT FULL POE 4X1

Product Type:Service
Provided Support:Software Maintenance
Diagnosis
Hardware Maintenance
Parts Replacement
Phone Support
Software Update
Software Upgrade
Web Knowledge Base Access
Service Duration:1 Year
Service Type:Maintenance
Manufacturer Part Number:CON-SNT-A9K24X1S
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet – Extended Service
Manufacturer:Cisco Systems
Inc
Product Supported:Cisco ASR 9000 Series Aggregation Services Router:

• A9K-24X10GE-SE
• A9K-24X10GE-SE-RF

Service Availability:8 x 5 Parts Replacement
24 x 7 Web Knowledge Base Access
24 x 7 Phone Support
Service Details:

SMARTnet 8x5xNext Business Day:

• Where Next Business Day delivery is available
  an Advance Replacement will ship to arrive the next Business Day provided that Cisco’s determination of Hardware failure has been made before 3:00 p.m. Depot Time.
• If Customer make a request after 3:00 p.m. Depot Time
  Cisco will ship the Advance Replacement the next Business Day.

Service Main Type:Maintenance
Service Sub Type:Electronic and Physical
Service Characteristic:Parts
Service Response Time:Next Business Day – Parts Replacement