Description
Cisco SMARTnet – 1 Year – Service – 8 x 5 x 4 – On-site – Maintenance – Parts & Labor – Physical SECURITY BNDL
Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.
Product Type:Service
Provided Support:Web Knowledge Base Access|Email Support|New Releases Update|Phone Support
Service Duration:1 Year
Service Type:Maintenance
Service Location:On-site
Manufacturer Part Number:CON-OSE-3845SEC
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet
Manufacturer:Cisco Systems
Inc
Product Supported:
- CISCO3845-SEC/K9: Cisco 3845 Security Bundle
Adv Security
64F/256D
Service Availability:8 x 5
Service Details:
- Software support includes maintenance
minor and major updates for your licensed feature set - Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
- The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
- Advance replacement parts
with a field engineer
are delivered within 4 hours of determining that part replacement is required during the standard work week
Note: Domestic resellers purchasing for International locations will be subject to an additional fee
Service Main Type:Maintenance
Service Sub Type:Physical
Service Characteristic:Parts & Labor
Service Response Time:4 Hour
