Description
Cisco SMARTnet Premium – Extended Service – 1 Year – Service – 24 x 7 x 4 Hour – On-site – Exchange – Parts – Electronic and Physical CATALYST 2960 PLUS 48 10/100 POE
Maintain Network and IT Infrastructure Coverage
Reduce downtime with fast
expert technical support
flexible hardware coverage
and smart
proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources
tools and training. Product Type:Service
Provided Support:Software Update|Software Maintenance|Web Knowledge Base Access|Parts Replacement|Software Upgrade|Phone Support|Hardware Maintenance|Diagnosis
Service Duration:1 Year
Service Type:Exchange
Service Location:On-site
Manufacturer Part Number:CON-OSP-WSC296TL
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet Premium – Extended Service
Manufacturer:Cisco Systems
Inc
Product Supported:
- Catalyst 2960 Plus 48 10/100 PoE + 2 1000BT +2 SFP LAN Base:WS-C2960+48PST-L
- C2960 Plus 48 10/100 PoE +2 1000BT +2 SFP LAN B REFURBISHED:WS-C2960+48PSTL-WS
Service Availability:24 x 7 Parts Replacement|24 x 7 Web Knowledge Base Access|24 x 7 Phone Support
Service Details:SMARTnet Onsite 24x7x4:
Four Hour Response for Remedial Hardware Maintenance twenty four (24) hours per day
seven (7) days per week including Cisco observed holidays.
Service Main Type:Exchange
Service Sub Type:Electronic and Physical
Service Characteristic:Parts
Service Response Time:4 Hour – Parts Replacement
