Description
Cisco Partner Support Service (PSS) – Service – 8 x 5 x Next Business Day – Technical BLADE SE
Partner Support Service (PSS) provides qualified Cisco channel partners with the tools and information to improve operational support margins or build a range of new support services practices to help expand your business. A collaborative PSS offering is purchased by you
and delivered by you
the partner
with the support of the Cisco services infrastructure. This is different from Cisco Branded Services whereby a partner sells the service offering and Cisco fulfills it.
You
the partner
develop and deploy services based on both foundational and smart capabilities and retain primary responsibility for providing support to your end users under your own brand of collaborative service enabled by PSS. Partner Support Service is structured to allow for a phased implementation.
Product Type:Service
Service Duration:1 Year
Service Type:Maintenance
Service Location:On-site
Manufacturer Part Number:CON-OSP-2960S4TD
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet – Extended Service
Manufacturer:Cisco Systems
Inc
Service Availability:24 x 7
Service Main Type:Maintenance
Service Sub Type:Physical
Service Response Time:4 Hour