Description

Cisco Partner Support Service TelePresence Video – Extended Service – 1 Year – Service – 8 x 5 x Next Business Day – Service Depot – Exchange – Parts – Physical
Electronic

Product Type:Service
Provided Support:Web Knowledge Base Access|Phone Support|Parts Replacement|New Releases Update|Intrusion Definition Update|Remote Diagnosis
Service Duration:1 Year
Service Type:Exchange
Service Location:Service Depot
Manufacturer Part Number:CON-PSRN-CTS5KCVK
Manufacturer Website Address:http://www.cisco.com
Service Name:Partner Support Service TelePresence Video – Extended Service
Manufacturer:Cisco Systems
Inc
Product Supported:Cisco CTS-5K-CTRL-DVX-10
Service Main Type:Exchange
Service Sub Type:Physical|Electronic
Service Characteristic:Parts
Service Response Time:4 Hour – Phone Support – Severity Level 2|72 Hour – Phone Support – Severity Level 3|96 Hour – Phone Support – Severity Level 4|Next Business Day – Advance Parts Replacement|1 Hour – Phone Support – Severity Level 1