Description

Cisco Partner Support Service – Service – 24 x 7 x 4 Hour – Technical CRYPTO MODULE

Partner Support Service (PSS) provides qualified Cisco channel partners with the tools and information to improve operational support margins or build a range of new support services practices to help expand your business. A collaborative PSS offering is purchased by you
and delivered by you
the partner
with the support of the Cisco services infrastructure. This is different from Cisco Branded Services whereby a partner sells the service offering and Cisco fulfills it.

You
the partner
develop and deploy services based on both foundational and smart capabilities and retain primary responsibility for providing support to your end users under your own brand of collaborative service enabled by PSS. Partner Support Service is structured to allow for a phased implementation.

Product Type:Service
Provided Support:Debugging
Diagnosis
Parts Replacement
Software Update
Training
Service Duration:1 Month
Service Type:Technical
Manufacturer Part Number:4004661-E5
Manufacturer Website Address: http://www.citrix.com
Service Name:Silver Maintenance – Upgrade
Manufacturer:Citrix Systems
Inc
Product Supported:Citrix NetScaler Mpx 19500 Standard Edition To Mpx 19500 Enterprise Edition – ELA5
Service Details:Business hours availability
Service Main Type:Technical
Service Sub Type:Electronic and Physical
Service Characteristic:Parts