Description

Cisco SMB Support Assistant – 1 Year – Service – Maintenance – Physical C2610XM-WIC1T-CHN

Product Type:Service
Provided Support:Web Knowledge Base Access
Phone Support
New Releases Update
Email Support
Service Duration:1 Year
Service Type:Maintenance
Service Location:Carry-in
Manufacturer Part Number:CON-SNTP-MCSMLDAT
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet
Manufacturer:Cisco Systems
Inc
Product Supported:

• UNITY-MCS-ML-DAT: Cisco Hot-Swap tape drive for MCS-7835H and MCS-7845H
• UNITY-MCS-ML-DAT=: Cisco Hot-Swap tape drive for MCS-7835H and MCS-7845H

Service Availability:24 x 7
Service Details:

• Software support includes maintenance
  minor and major updates for your licensed feature set
• Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
• The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution

Note: Domestic resellers purchasing for International locations will be subject to an additional fee

Service Main Type:Maintenance
Service Characteristic:Parts
Service Response Time:4 Hour