Description

Cisco SMARTnet – Extended Service – Service – 8 x 5 x Next Business Day – Exchange – Physical CAT2960-X 24GBE

Product Type:Service
Provided Support:Web Knowledge Base Access
Email Support
New Releases Update
Phone Support
Software Support
Software Update
Web Support
Service Duration:1 Year
Service Type:Maintenance
Service Location:On-site
Manufacturer Part Number:CON-SNT-3560E4PT
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet
Manufacturer:Cisco Systems
Inc
Service Availability:8 x 5
Service Details:

Cisco Support:
Software support includes Maintenance
minor
and major updates for your licensed feature set. Downloading new maintenance updates
patches
or updates of Cisco IOS Software can speed the time to problem resolution and enhance and extend the useful life of your Cisco devices. A knowledge base
technical resources
and software support to address your needs and provide rapid problem resolution.

Cisco TAC:
Cisco TAC engineers are among the best in the industry. Expertly trained engineering teams are ready to respond to your specific hardware or Cisco system software problems via theWeb
e-mail
or telephone.

Advance Hardware Replacement:
Advance replacement parts
with or without a field engineer
are delivered the next business day between 9 a.m. and 5 p.m. (provided the request is received before 3 p.m. local depot time).

Service Main Type:Maintenance
Service Sub Type:Electronic and Physical
Service Characteristic:Parts
Service Response Time:Next Business Day