Description

Cisco SMARTnet – 1 Year – Service – 24 x 7 x 4 – Carry-in – Maintenance – Parts 2811 W/ DC PWR 2FE 4HWI

Cisco Technical Support Services such as Cisco SMARTnet support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.

Product Type:Service
Provided Support:Email Support
New Releases Update
Phone Support
Software Support
Software Update
Web Knowledge Base Access
Web Support
Service Duration:1 Year
Service Type:Maintenance
Service Location:On-site
Manufacturer Part Number:CON-SNTE-WSCE529
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet
Manufacturer:Cisco Systems
Inc
Product Supported:

• Cisco Catalyst Express 520-24PC

Service Availability:8 x 5
Service Details:

Cisco Support:
Software support includes Maintenance
minor
and major updates for your licensed feature set. Downloading new maintenance updates
patches
or updates of Cisco IOS Software can speed the time to problem resolution and enhance and extend the useful life of your Cisco devices. A knowledge base
technical resources
and software support to address your needs and provide rapid problem resolution.

Cisco TAC:
Cisco TAC engineers are among the best in the industry. Expertly trained engineering teams are ready to respond to your specific hardware or Cisco system software problems via the Web
e-mail
or telephone.

Advance Hardware Replacement:
Advance replacement parts
with or without a field engineer
are delivered within 4 hours of determining that part replacement is required during the standard work week (8 hours a day
5 days a week).

Service Main Type:Maintenance
Service Characteristic:Parts
Service Response Time:4 Hour