Description
Cisco SMARTnet – 1 Year – Service – 24 x 7 x 4 Hour – On-site – Maintenance – Parts 10/100/1000BT 4 10/100/1000BT
Accelerate your success by improving productivity
increasing operational efficiency
and extending the life of your network assets with Cisco SMARTnet support. Cisco Technical Support Services help protect your network investment by enabling you to extend and enhance the operational lifetime of your Cisco networking devices and Cisco IOS Software.
Product Type:Service
Provided Support:Email Support|New Releases Update|Phone Support|Software Support|Software Update|Web Knowledge Base Access|Web Support
Service Duration:1 Year
Service Type:Maintenance
Service Location:On-site
Manufacturer Part Number:CON-SNTP-CE5G12TC
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet
Manufacturer:Cisco Systems
Inc
Product Supported:
- Cisco Catalyst Express 500G-12TC
Region Availability:
Service is available only if your distance from a parts depot or authorized Cisco service location is within.
- 100 driving miles in the United States
- 120 driving kilometers in Europe and Canada
- 75 driving kilometers in Australia
New Zealand
and select countries in Latin America and Asia
Service Availability:24 x 7
Service Details:
Cisco Support:
Software support includes Maintenance
minor
and major updates for your licensed feature set. Downloading new maintenance updates
patches
or updates of Cisco IOS Software can speed the time to problem resolution and enhance and extend the useful life of your Cisco devices. A knowledge base
technical resources
and software support to address your needs and provide rapid problem resolution.
Cisco TAC:
Cisco TAC engineers are among the best in the industry. Expertly trained engineering teams are ready to respond to your specific hardware or Cisco system software problems via theWeb
e-mail
or telephone.
Advance Hardware Replacement:
Advance replacement parts
with or without a field engineer
are delivered within 4 hours of determining that part replacement is required.
Service Main Type:Maintenance
Service Characteristic:Parts
Service Response Time:4 Hour
