Description
Cisco Solution Support – Service – 24 x 7 x 4 Hour – Technical 5525-X INTERFACE CARD 6PORT GE SFP
What is Solution Support?
Engineer experts who focus on hardware and software from Cisco and other providers are your primary point of contact. They are accountable for multiproduct
multivendor issue resolution across your deployment.
Product Type:Service
Provided Support:New Releases Update
Web Support
Web Knowledge Base Access
Replacement
Phone Support
Service Duration:1 Month
Service Type:Technical
Manufacturer Part Number:4037141-EZ
Manufacturer Website Address: http://www.citrix.com
Service Name:Appliance Maintenance Gold Plus
Manufacturer:Citrix Systems
Inc
Product Supported:
Citrix NetScaler MPX 21550
Service Main Type:Technical
Service Sub Type:Electronic
Service Response Time:4 Hour – Web Support – Severity Level 2
24 Hour – Web Support – Severity Level 3
1 Hour – Phone Support – Severity Level 1
Next Business Day – Replacement
5 Day – Web Support – Severity Level 4