Description

Cisco SMARTnet – 1 Year – Service – 8 x 5 x 4 – On-site – Maintenance – Parts & Labor – Physical 4HR ASA AIP SECURITY SVC MODULE-20

Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.

Product Type:Service
Provided Support:Web Knowledge Base Access|Email Support|New Releases Update|Phone Support
Service Duration:1 Year
Service Type:Maintenance
Service Location:On-site
Manufacturer Part Number:CON-SUO2-ASIP20K9
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet
Manufacturer:Cisco Systems
Inc
Product Supported:

• Cisco ASA-SSM-AIP-20-K9=

Service Availability:8 x 5
Service Details:

• Software support includes maintenance
  minor and major updates for your licensed feature set
• Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
• The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
• Advance replacement parts
  with a field engineer
  are delivered within 4 hours of determining that part replacement is required during the standard work week

Note: Domestic resellers purchasing for International locations will be subject to an additional fee

Service Main Type:Maintenance
Service Sub Type:Physical
Service Characteristic:Parts & Labor
Service Response Time:4 Hour