Description

Fluke Networks Gold Support – Extended Service – 1 Year – Service – 24 x 7 – Maintenance – Parts & Labor – Electronic and Physical

Fluke Networks’ Gold Support is the comprehensive support and maintenance program that offers expanded coverage for Fluke Networks’ products and accessories. It provides a premium level of support to minimize business downtime and ensure a high return on your investment.

Gold Support members enjoy the following privileges:

• Software and firmware upgrades—Your product will never be out of date. You’ll receive access to all software upgrades via “My Account”
  giving you the latest functionality
  improving technical efficiency and troubleshooting. Upgrades also include Management Information Base (MIB) library updates for applicable products.

• Unlimited 24×7 technical support—Extend the expertise of your staff. Gold support includes priority access to our world class Technical Assistance Center (TAC) via members-only phone numbers. Our centers in Eindhoven (NL) and Seattle
  WA (USA) employ a full staff of highly trained technical experts that are on call
  including weekends and through the night when most network changes are implemented
  to answer complex troubleshooting questions.

• Unlimited access to Fluke Networks Knowledge Base—You’ll have an open door to valuable proprietary information we’ve gathered from helping customers over the years. It also includes helpful technical articles written by our experts.

• Members-Only promotions—Your membership qualifies you for “Members Only” promotions and programs. This includes product discounts
  access to reconditioned equipment at special prices and other incredible values.

• Training opportunities—As a Gold Support Member
  you have access to our growing library of online training materials
  including on-demand training videos and webcasts via MyAccount at www.flukenetworks.com/myaccount

Product Type:Service
Service Duration:1 Year
Service Type:Maintenance
Manufacturer Part Number:CON-SNT-R1IPK23S
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet
Manufacturer:Cisco Systems
Inc
Service Availability:8 x 5
Service Main Type:Maintenance
Service Response Time:Next Business Day