Description

HPE Proactive Care – Extended Warranty – 5 Year – Warranty – 24 x 7 x 4 Hour – On-site – Maintenance – Parts & Labor – Physical
Electronic

Overview

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment
many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments
providing enhanced support that covers servers
operating systems
hypervisors
storage
storage area networks (SANs)
and networks. In the event of a service incident
HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists
who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.

Benefits

Help provide faster resolution from specially trained
solution-oriented advanced resources who manage the incident from start to finish

Product Type:Warranty
Provided Support:Web Support|Web Knowledge Base Access|Technical Account Manager|Repair|New Releases Update|Parts Replacement|Phone Support|Remote Diagnosis
Service Duration:5 Year
Service Type:Maintenance
Service Location:On-site
Manufacturer Part Number:HB4C9E
Manufacturer Website Address:http://www.hpe.com
Service Name:Proactive Care – Extended Warranty
Manufacturer:Hewlett Packard Enterprise
Product Supported:

HPE Devices:

• JL585A
• JL586A
• JL586AR

Service Main Type:Maintenance
Service Sub Type:Physical|Electronic
Service Characteristic:Parts & Labor
Service Response Time:4 Hour – Hardware Support