Description
HPE Pointnext Tech Care Essential with Defective Media Retention – 4 Year – Warranty – On-site – Technical PL-96
Overview
HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things
as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone
HPE moderated forums with defined response times
automated incident logging
and a real-time chat facility.
Benefits
Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.
Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions
get help
or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.
HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer’s products covered by HPE Tech Care.
Product Type:Software Licensing
License Pricing:Government
Volume
Charity
Academic
License Type:Enterprise Maintenance
Platform Supported:PC
License Quantity:1 TB Capacity
Operating System Supported:Windows
License Validation Period:3 Year
Manufacturer Part Number:MUSTR080MAWTB2E36G
Manufacturer Website Address:http://www.arcserve.com
Manufacturer:Arcserve
Product Name:UDP v. 8.0 Standard Edition
License Details:Hardware Pricing: 2-5 TB
Licensing Program:Arcserve Global License Program (GLP)
Arcserve Managed Capacity Program (MCP)
