Description
HPE Pointnext Tech Care Critical Service – Extended Warranty – 5 Year – Warranty – 24 x 7 x 6 Hour – On-site – Maintenance – Parts & Labor
Overview
HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things
as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone
HPE moderated forums with defined response times
automated incident logging
and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.
Benefits
Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.
Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions
get help
or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.
HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer’s products covered by HPE Tech Care.
Product Type:Server
Maximum Memory Supported:3 TB
Standard Memory:192 GB
Chipset:Intel C620
Form Factor:Blade
Processor Speed:2.30 GHz
Processor Type:Xeon Gold
Controller Type:12Gb/s SAS
Serial ATA
Memory Technology:DDR4 SDRAM
Processor Model:5118
Processor Core:Dodeca-core (12 Core)
Processor Manufacturer:Intel
Number of Total Memory Slots:24
Number of Processors Supported:2
Number of Processors Installed:2
RAID Supported:Yes
Ethernet Technology:10 Gigabit Ethernet
Product Family:B200 M5
Limited Warranty Duration:3 Year
Chipset Manufacturer:Intel
Chipset Model:C620
Graphics Controller Manufacturer:Matrox
Graphics Controller Model:G200e
Graphics Memory Capacity:8 MB
Manufacturer Part Number:UCS-SP-B200M5-A2
Manufacturer Website Address:http://www.cisco.com
Manufacturer:Cisco Systems
Inc
Product Name:UCS B200 M5 Server
Product Series:B200 M5
Number of Internal 2.5″ Bays:2
Number of Total Expansion Bays:2
Hot Swappable Bays:Yes
Total Number of USB Ports:1
Number of USB 3.0 Ports:1
Maximum Memory:3 TB
Memory Standard:DDR4-2666/PC4-21300
Number of Occupied Memory Slots:6
Weight (Approximate):9.50 lb
Height:2″
Width:8″
Depth:24.4″
64-bit Processing:Yes
