Description
VMware Support and Subscription Basic – 1 Year – Service – 12 x 5 x 4 Business Hour – Technical 100PK CCU 1YR
Product Type:Service
Provided Support:Email Support
Emergency Telephone Support
New Releases Update
Phone Support
Remote Monitoring
Web Knowledge Base Access
Web Support
Service Duration:1 Year
Service Type:Technical
Manufacturer Part Number:HZ7-AP-ADC100-G-SSSF
Manufacturer Website Address:http://www.delltechnologies.com
Service Name:Support and Subscription Basic
Manufacturer:Dell Technologies
Product Supported:
VMware Horizon Apps Advanced (v. 7)
Service Main Type:Technical
Service Response Time:8 Business Hour – Phone Support – Severity Level 2
4 Business Hour – Emergency Telephone Support – Severity Level 1
12 Business Hour – Phone Support – Severity Level 4
12 Business Hour – Phone Support – Severity Level 3